In addition to practice management, coding and billing experience in the computer industry as a medical billing software designer, manager, business owner, and consultant, Mr. Benefield has had a varied career in healthcare serving as a senior practice management consultant, editor, and author. He has helped physicians in more than 30 states develop common sense strategies for running their practices and coping with today’s complex regulatory environment. Currently he holds the position of Vice President of Physician Billing and Practice Management Consulting at InGauge Healthcare Solutions.
Steve Adams is a Certified Professional Coder for both office (CPC, PCS) and hospitals (CPC-H, FCS) with more than 20 years’ experience in multi-specialty, hospital, and private practice. He has both training and knowledge as a technician, educator, lecturer, and medical group practice manager. His experience includes fee schedule development and the implementation of policies to ensure compliance and appropriate reimbursement. Steve currently holds the position of Senior Consultant with InGauge Healthcare Solutions. Mr. Adams is also a licensed Certified Professional Coding instructor for the American Academy of Professional Coders (AAPC). As a lecturer and educator, he conducts keynote addresses and specialty specific presentations on Human Resources, Medicare/Medicaid billing, coding, and compliance to specialty societies and professional organizations as well as medical practices.
Mary has 15 years’ experience in the insurance and billing field. She is a member of the management team leading our durable medical equipment billing and is a passionate leader in the areas of customer service, operations, sales support. Mary has driven organizational change across all our durable medical equipment clients including process redesign, workflow automation, managing remote sites, client onboarding, compliance, credentialing, and policy/protocol development. She has excelled in recruiting, training, leading and managing our high performing teams that consistently exceed goals for productivity gains, processing turnaround times, claim submission, pending management and cost reductions.
Keith has 17 years’ experience in the medical billing field. He has worked extensively with medical billing operations for office and hospital-based practices as well as durable medical equipment billing. He has worked with physicians in all aspects of Revenue Cycle Management including workflow, billing, coding, credentialing, accounts receivable management, denial management, training, and policy/protocol development. Throughout his career, Keith has gained experience working with many different practice management and electronic medical record systems, including Med/FM, Advanced MD, E-clinical, Centricity, PrognoCIS, Alteer, NextGen, Medical Manager, and Greenway. He currently holds the position of Billing Director of Physician Billing and Practice Management at InGauge Healthcare Solutions.
His passion for continuous learning has driven Abe’s computer programming, data analysis, and computer science education and related work experience of 15 years. As a Senior Programmer and Analyst at InHealth Professional Services, he develops applications and reports, designs our workflows via practice management software, maintains database structures and assists our account coordinators and clients. He enjoys spending time with his children, flying drones and helping businesses grow.
Charles has been providing application support in the medical billing industry for 25 years. He has knowledge in all areas of Revenue Cycle Management including insurance eligibility, appointment scheduling, electronic claims, and electronic patient statements. As an Application Specialist with InHealth Professional Services, he provides application training and support to physician office and billing office staff and provides extensive reporting for all clients. Charles enjoys spending time with family, backpacking, and volunteering in the community.